Software: We use intelligent end-user routing software called Border Gateway Protocol (BGP), between Qwest and FGC, who use it as well. BGP can identify which path is the most efficient for each data packet, and then route the packet to its destination on the fastest path. This increases the speed at which web pages sent from  our NOC arrive at their destination.

Connectivity: A PS-3 data time from an Internet service provider such as MCI, ATT or Earthlink is a must for any web hosting company to connect to the Internet. Two DS-3’s would help the company to have redundancy, without which it is susceptible to network outages. The failure on the Tier-1 Backbone, the major data highway is the next reason for downtime. At Dotcom, we have two Tier-1 providers, which allow us to jump to the other if one fails to function. With these two carriers, our router has upto 150,000 possible routes to send each packet of traffic. Furthermore, because we are OnNet with Frontier Global Centre and Qwest, we share their digital distribution architecture, which includes private peering network connections to major Internet carriers such as MCI, Sprint, UUNET, EUNET, AT&T, Best, Eros, @Home, IBM Advantis and others. These private peering arrangements allow us to exchange packets of data with every major backbone carrier in a one to one environment quickly and efficiently. We use intelligent end-user routing software called Border Gateway Protocol (BGP), between Qwest and FGC, who use it as well. BGP can identify which path is the most efficient for each data packet, and then route the packet to its destination on the fastest path. This increases the speed at which web pages sent from our NOC arrive at their destination.
In addition, FGC has high – speed links to 8 public exchanges including both MAE east and west and several NAPS. Through these many public exchanges, customers have the ability to reach their site wherever they are coming from on the Internet. Thus we have the best of both worlds: a network that is both efficient and wide reaching. Industry analysis reveals that 70 percent of downtime over 10 hours with any ISP is caused by telephone circuit failure. Since our NOC is in the same building as Frontier Global Centre, circuit failure is virtually eliminated because there is no phone circuit between FGC and our facility. Instead, there is a direct connection between our Cisco 7200 router and theirs.
The second most common reason for downtime is circuit failure on the Tier-1 backbone. FGC, themselves a backbone, also have peer connections with other major Tier-1 providers, which allows traffic to be switched to other backbones quickly in the event of a crisis.